Video Text Inserter Kits for Ruby POS using All
Journal Printer (Any Journal Printer)
Our kits are put to together to provide the
easiest setup in the industry. This kit provides the VR2004 Text
Inserter and accessories needed for standard setups and also
instructions on how to setup the system and video text inserter.
It includes everything needed for installation EXCEPT a long
CAT5 cable of the appropriate length to run from wherever your
POS terminal is to wherever your DVR is. If you have any
other combinations please give us a call!
If your question is, "Do you have a text inserter for a Ruby Super System
(/Topaz) terminal with a Verifone 950 Journal Printer, Seiko E247 printer, Citizen
3200, ESCO 3200 or V153 printer?"
Of if your question is, "Do
you have a text inserter for a Ruby 2 or Ruby CI or a Topaz
Our answer is Yes to both.
You want our KIT_VR2004_RUBY_All JOURNAL.
Kit for Ruby (/Topaz) /
Sapphire /Commander with Seiko, Verifone, ESCO or virtual
printer interface (aka, Virtual Journal) and Ruby 2 and Ruby
CI terminals too!
VR2004 IS END OF LIFE. NO STOCK
IF YOU DO NOT UNDERSTAND THE APPLICATION REQUIREMENTS BELOW,
PLEASE CALL OR USE OUR CONTACT FORM.
Works with the all journal printers by splitting the RJ45 connection or connected to the
Ruby / Topaz Terminal on a COM port set as a "Virtual Printer Interface" or in later models what Verifone
calls a DVR interface.
The owner of the cash register must provide Verifone
technical support if required. Example: to set the
journal printer not only for pump transaction data but
also in store transactions.
Sequence, if no Journal Printer:
Before the Verifone technician sets up the
terminal for a virtual journal, order and install
the VR2004 Text Inserter kit. Install splitting data
from the SEIKO DPU-E247 or from the RP300 receipt
printer. (Set the Text inserter bps same as the
When the Verifone technician sets up the
virtual journal printer/ DVR Interface, then move
the cable from the splitter at the printer and
connect to the terminal COM port.
Set the Text Inserter serial bps as required.
Make sure it works before the technician leaves.
For Commander, or Ruby2/RubyCI configurations
change the VR2004 / VR100IP for SYSTEM TYPE:
VR2004 Kit Items Included
VR2004 Text Inserter
Two CAT5 cables.
RJ45 to DB9 adapter
RCA Cable 3 FT.
Installing the Text Inserter
on a Journal Printer
Ruby Kit Application Requirements:
Works with these Verifone Terminal System
terminals with no journal printer.
Set the terminal for
Interface" for Ruby or for
"DVR Interface" for Topaz.
Refer your Verifone value added
reseller to Field Service Bulletin
Title: Virtual Printer Interface for
Security Camera Connectivity.
This bulletin contains detailed
instructions for both Ruby and Topaz.
If the installation has a Sapphire
server the installer must add a Verifone
Bravo card if one is not already in the
Sapphire. When in doubt, ask your Verifone
technician for the requirements for your
Ruby /Topaz Journal Printers directly on
also know as ETM950U
Dual journal receipt
Citizen 3200 or Citizen 2000
Electronic journal and
55557-01R Impact Journal Printer (P540)
only printer. Often used with RP300
receipt only printer.
Journal Printers on the Sapphire server
Journal data from the Sapphire server is
batched and appears only at the end of the
transaction. It is not as friendly for
loss prevention as real time data.
Our advise: Start with the text inserter
connected on data from the Sapphire
journal printer and then have your Veifone
technician setup a COM port on your Ruby
Terminal to be a "Virtual Journal Printer"
on the next visit to your store. Refer the
technician to the service bulletin on the
left column of this table.
text inserter now and have it connected
and working off of the Sapphire Journal
data so that when the Verifone technician
comes to set up the Ruby all you have to
do is move the cable to the Ruby COM port.
You can check that it is all working
before the Verifone technician leaves.
New in 2014, terminals with the Commander
And in 2015 Ruby 2 (touch screen) and Ruby CI
(touch screen and Commander Included)
The owner of the terminal must ask your Verifone value added reseller to
configure a COM port on the Point of Sale terminal for "real time" in store transaction
data and to set the Commander for serial data
or both (not multi-cast, which is multi-cast only). Reboot, resave and reboot the terminal
and Commander as necessary. It may take more than one reboot. Refer the
Verifone value added reseller to Field Service Bulletin 0205-002.
this page in the Commander User Reference Base
With VR2004 software Version 1.60 or latter, set the VR2004 for:
SYSTEM TYPE: COMMANDER
DB9 DEV: EPSON PRINTER
VR2004 Download V1.60
This configuration suppresses the bulky and not very useful lead in date and time on each transaction record.
Troubleshooting for no signal on COM port?
Call Verifone and
refer to cases #150915-8903, #150915-10042, #160321-4187, #160504-15139, #160624-55860 and ?#170205-17568?.
You can also split the serial signal on the
Ruby2/RubyCI pole display to the text
inserter. This works only for COM port
pole display. DO NOT CONNECT TO A GEMBUS POLE
Note: To test, you can connect to a receipt ONLY
printer (RP300 for example) as an initial
install of the VR2004, or as a test. The
RP300 receipt printer may be set for 38400 bps
so if you want to test the text inserter and
cable connections with receipt printer data,
adjust the BSP accordingly and if necessary use
HOWEVER, Text Insertion of receipt printer data
is not desirable. If there is no Journal
Printer, the owner of the cash register must
setup a "Virtual Printer Interface". See above.
images and a Sample Video
Video showing VR2004 suppressing annoying Date Time
and ID number in Commander data.
There will be a 15% restock fee for incorrect orders, so
please check your application before you order.
These kits contain the items you typically need to interface
to the cash register or POS system for which the kits are
designed. It is the responsibility of the purchaser to check
for acceptable placement of the Text Inserter with the power
supply, and cable(s) provided and to adapt cables or provide
cables of unusual length for their particular
In addition to the price noted the shopping cart will add a
Shipping & Handling fee good only for shipping to the
lower 48 states, UPS ground. Shipping to Alaska and
Hawaii and outside the United States is extra so please call.
We do not ship to a PO Box. No COD. Orders accepted subject to
product availability. Orders are general accepted M-F except
holidays. Orders received after 12:00 Eastern Time generally
ship the next day.