VRX Company Inc

NOTICE: VRX Company Inc. is closing. Finals Sales till October 31, 2017.
Contact Us: Contact Form
Call Us: (866) 543-8398
(9-5 Eastern)

VRX Downloads


This page provides downloads of software for the VRX Company Text Inserters and utilities we have made or found.
  1. VR100IP Software Update Files
  2. Wireless Cable Eliminator Setup by VRX Company Inc.
  3. VR2004 Text Inserter Downloads
  4. The Gembus Bug of Phantom Input

VR100IP Update Files

These files update the VR100IP from the immediate previous version. Example update 65 will update a unit which has version 64. Navigate to the Help > About menu to find your version number.
Requirements for upgrade: A qualified service technician. A PC running Microsoft Windows with a Chrome browser, having internet access to save an update file locally to the desk top. Once the update file is saved, this PC must also be able to access the VR100IP GUI over a Local Area Network (LAN) or be reconnected to do so.

Step 1. From the table below, down load the appropriate compressed file onto the desk top of your PC and then uncompress the file to your desk top or a folder of your choosing.

Step 2. Instructions for updating VR100IP software. Summary: Navigate to the VR100IP Help, then Update link, then browse to the uncompressed update file and select it and press Open. Then press the Start Update button and wait.

Step 3. I Reboot the VR100IP one more time and check for the new version. Navigate to the Help > About menu to check.

VR100IP Software by the VRX Company Inc
VR100IP Software
Description
VR100IP distribution 65 update file.
This distribution adds ONVIF device discovery for the output stream of the VR100IP. ONVIF allows DVR to discover the VR100IP IP Text Inserter as an ONVIF "camera".
VR100IP distribution 69 update file. This distribution clears orphan RTSP sessions and improves reliability of remote access on Wi-FI devices which are prone to causing orphan RTSP sessions.  Fixes the camera "Bypass mode" which now forwards  with out inserted text, the camera video as the RTSP streaming output of the VR100IP. 


Wireless Cable Eliminator BPS Setup and Pairing

Software by the VRX Company Inc to set the serial port baud rate and to pair Bluetooth wireless cable eliminators.

Cable Eliminators
Description
BaudSetLM048.exe

This utility made by the VRX Company Inc works with the LM Technologies LM048 Bluetooth cable eliminators.

Instructions:
You will need a computer with two serial ports.
Down load this software to a folder on your computer. Unzip it. Run the executable.

Connect the eliminators to the serial ports of your computer. Set the switch on each LM048 to DCE. Apply power to each LM048. If you are not sure of the current baud rate of the LM048 of the they are not identical, simply reset each LM048 by pressing and holding for about 3 seconds the RESET button.  The devices will be 19200 bps.

Set the Baud Rate Utility to for the appropriate Current Baud Rate, Set the serial ports and set the Target Baud Rate. Press Program. Watch the Log dialog box for exceptions if any.



VR2004 Downloads

Instructions For VR2004 Software Upgrade
Requirements for upgrade: A qualified service technician, with a PC running Microsoft Windows, having a DB9 serial port, and appropriate DB9F-M straight through cables, with a #1 philips screwdriver and a monitor can upgrade the text inserter.  

Step 1. Please download and read the instructions for using the VRXLoader upgrade software.

Step 2. Down load the new software of the correct POS (or ECR) version for the VR2004.

If you are out of warranty, or re-purposing your VR2004 and need help you can pay for support at this link: SERVICE

Instructions on using the VRXLoader with the VR2004



Down load the software which best matches your application

POS Type
Description (Other items you may need.)
Logic Controls Pole Display
Software for Logic Controls pole display, Version V1_53 for VR2004 LOGIC CONTROLS.
Caution. Use this software only for the VR2004.  This software does not work with the VR2003.

Nucleus Pole Display with Keywords
Software for VR2004 text inserter connected to pole display on Nucleus POS. Key words: {VOID, REFUND, NO SALE, CANCEL}.  Version V1_53 for VR2004 LOGIC CONTROLS with Nucleus.
Caution. Use this software only for the VR2004.  This software does not work with the VR2003.

Passport POS by Gilbarco.

In late May of 2010 VRX Company became aware of a change to the formatting of the data to the PASSPORT pole display.
This change causes the inserted text to appear only briefly and then disappear. We have modified our software to be compatible with this new PASSPORT behavior.

Software with PASSPORT fix, Version V1_53 for VR2004 PASSPORT
Caution. Use this software only for the VR2004.  This software does not work with the VR2003. 

Radiant Customer Display P702

Dunkin customers using our Text Inserter on Sharp registers who are changing to Radiant.   

Software with Radiant P702 display like in Dunkin, Version V1_50 for VR2004 Radiant display model P702.
Important. Please contact VRX Company Inc for the necessary adapters and cables you will need.
Caution. Use this software only for the VR2004.  This software does not work with the VR2003. 

Ruby All Journal
No server or Sapphire server.
Software with for Ruby Journal printer. We recommend connection as Virtual Journal. Refer your Verifone value added reseller to: VASC Field Service Bulletin NO: 1007-001 . Software, Version V1_51 for VR2004 RUBY_ALL
Important. You must have the correct RJ45 to DB9M adapter for Ruby/Sapphire (VRX PN: RJ45_DB9M_SAPPHIRE). 
Caution. Use this software only for the VR2004.  This software does not work with the VR2003.

Ruby All Journal Commander for systems with Commander or Ruby 2
Software with for Verifone Ruby and Topaz terminals with Commander controller or Ruby 2 stand alone.

The owner, or a Verifone technician, must configure a COM port on the terminal to be a DVR or Virtual Journal Printer interface.

Software, Version V1_60 for VR2004 RUBY_ALL
Important. You must have the correct RJ45 to DB9M adapter for Ruby/Sapphire (VRX PN: RJ45_DB9M_SAPPHIRE). 

Troubleshooting for no signal on COM port? Call Verifone and refer to cases #150915-8903,  #150915-10042, and #160321-4187.

Caution. Use this software only for the VR2004.  This software does not work with the VR2003.
SAM4s
For Remote Journal Printer or (with a few changes Epson Pole Display)
Software For Remote Journal Printer or (with a few changes Epson Pole Display). Software, Version V1 53 for VR2004 SAM4s Remote Journal
Important. You must have a serial DB9F to DB9M cable to make the upgrade.
Caution. Use this software only for the VR2004.  This software does not work with the VR2003.

SCALE TYPE
Description (Other items you may need.)
Rice Lakes Weighing Systems 1 Line.
Software V1.50 SCALE with interface with the Rice Lakes "continuous mode" for serial port data.
Caution. Use this software only for the VR2004.  This software does not work with the VR2003.


Step 3. Move jumper J1 in the Text Inserter if necessary. J1 must be on pin 1-2 for programming.

Step 4. Upload the new software.

Step 5. Set jumpers to the correct location for operation.

Step 6. Connect the Text Inserter into the POS and test.

VR2004 Phantom Characters, the "Gembus Bug"

VR2004 Phantom characters, the "Gembus Bug" Description and fix.

Screen shot of "Gembus Bug"
Show video of Gembus Bug symptoms
In most applications fixing this bug will not require a software down load, simply a user setting change.

The "Gembus Bug" is so called because this bug was introduced in version 1.30LIB POS software when we added the Gembus feature and because the fix is as simple as setting the user settings of the DB25 DEV(ice) for GEMBUS. Software versions after 1.44 have fixed this bug.  SCALE versions of software do not have this bug.

The "Gembus Bug" is a case of phantom input into the text inserter of characters such as "!" ( see screen shot at left) but some times other characters even some invisible characters. This causes the normal text to be erased abnormally fast as the phantom characters flood in. This bug has often appear after the Text Inserter has been working normally but is then power cycled.

Step 1. Please read the application note: Field fix for phantom characters, the "GEMBUS' bug.  

Step 2. Make the change to the user setting and retest.



VR2003 Downloads

There are no downloads for the VR2003.



VRX Company Text inserters for POS SCALES ATM SAFES and
          more. About Us | Site Map | Privacy Policy | Contact Us | ©2003-2017 VRX Company Inc.