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Customer Display Interface Identification

Your problem: You want to interface at Point of Sale system to a Text Inserter (or you have a DVR/NVR with a Point of Sale input) and you want to connect to a printer or customer display but you do not know how. VRX Company can solve your interface issue and lead you to Loss Prevention Success!

If you want to interface to a printer, follow this link: PRINTER INTERFACE IDENTIFICATION.
If you want to interface to a customer display , stay on this page.

Note: USB interfaces cannot be split so replace any USB printer or pole display with another interface type - preferably serial.

Customer Display (Pole Display) Interfaces

Customer displayIf you are trying to interface to a customer display you must check the interface at the Point of Sale Terminal and find the match below.
 
While most customer displays are serial, there are two other types. USB and parallel. We must check the interface type in order to identify and provide the correct solution for your situation.  Because of the way connectors evolved on personal computers there is opportunity for considerable confusion about parallel versus serial interfaces on customer displays.  You must look at the connector on the Point Of Sale terminal to be sure.

Parallel Port Customer Pole Display

While not common, parallel port customer display do exist. They typically have a DB25Male connector and are connected to the parallel port on a Point Of Sale terminal at a DB25Female. The connecting cable is a DB25 Male to Female with 25 conductors.

Loop through parallel port connections.

The cable has female contacts.

Serial Port Customer Pole Display

Serial port customer pole displays are still the most common.
They typically have a DB9 Female connector on the end of the cable and are connected to the COM port (or serial port, or RS232 port)  on a Point Of Sale terminal at a DB9 Male connector.

DB9 Female to POS Terminal.

The cable has female contacts.


USB Customer Pole Display

USB customer pole displays are becoming more common.

USB cables have this symbol and plug into a rectangular receptacle much smaller than the DB25 Parallel port and smaller than a DB9 serial port.

DB9 Female to POS Terminal.


Solutions for Stand Alone Text Inserter VR2004 or VR100IP

Our VR2004 Text Inserter Solution

Give us a call. We do not sell enough of these to have made a special kit.

Our VR2004 and VR100IP Solutions

Use one of our pole display kits.

For standard definition, analog, cameras use the KIT_VR2004_LOGIC_CONTROLS solution or KIT_VR2004_PASSPORT.

For high definition IP cameras use the KIT_VR100IP_DB9_POLE+DISPLAY.

No Trivial Solution

The USB interface is a Host Client interface and it is not possible to connect a third device to receive the same data.  Ask the POS vendor if they have other options for supporting Text Inserters such as Journal Printer or a special Security Interface.

If loss prevention is important to the retailer, remove the USB pole display (or remove and replace with a DB9 Serial display). 

If you do not have a COM port, it is necessary add a USB to Serial adapter. USB to Serial adapter.

Next configure the POS so this serial adapter is a Logic Controls or similar pole display. For standard definition, analog, cameras use the KIT_VR2004_LOGIC_CONTROLS solution. For high definition IP cameras use the KIT_VR100IP_DB9_POLE+DISPLAY.
Solutions for DVRs/NVRs

Our solution

Parallel to Serial Kit.
Visit the page:
PARALLEL to SERIAL KIT
Install sheet for Parallel to
                    Serial VR2004 Text Inserter

Our solution

POS2DVR Kit (Serial to Serial)
Visit the page:
SERIAL to SERIAL KIT
Install sheet for Serial to
                    Serial VR2004 Text Inserter

VRX Company Text inserters for POS SCALES ATM SAFES and
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